Jaksta

Tried uninstalling the old version with AppZapper and installed the beta-version after restarting my MacBook Pro. Nothing helps. No youtube clip allows to be downloaded and gives an error. Jaksta Media Recorder has become totally useless. The message I get you see in the attachment.

It's so annoying.

Hi,

I had the same issue like others regarding blocking pages. I've downloaded beta version 3.0.2_307. The issue with blocking page is gone, but I'm not able to download youtube video when manually put the link into tool. When I switch to on automatic detection of video - it works. But it takes a years to download the file. In past it was very fast.

Any hint? 

Thanks. 

1. Open Jaksta Media Recorder
2. Go to Preferences > General > Find Log File
   • This will open a Finder window that needs to remain open for the remainder of the process
3. Quit Jaksta Media Recorder
4. Delete the log file in the Finder window
5. Reopen Jaksta Media Recorder
   • This will automatically generate a new log file in the Finder window
6. Attempt to use Jaksta Media Recorder under the circumstances that result in an issue
7. Quit Jaksta Media Recorder once it fails and/or the error is reproduced
8. Source the new log file in the Finder window and then attach it to your reply (don't copy and paste the code in it - send the file itself)

Regards

Liam

Jaksta Support

Hi Liam,

 I will not post the log file. Can you send me an email address

 where I can sent the log file? 

Thanks.