The log file.
The first few are automatic,
The last is a copy/past of the youtube address of the clip.
I have a similar issue, using either Jaksta Music Recorder 2.2.5, or Jaksta Media Recorder for Mac 2.2.5. I'm using Mac OS 11.6, & this problem started only a few days ago. I've been using Jaksta 2.2.5 on YouTube since 5/8/21, & installed OS 11.6 several months ago. Both Jaksta apps worked fine until about a week ago, so I believe the issue is related to changes on YouTube. The problem starts when I activate Jaksta; I am then denied access to ANY & ALL internet sites (even the jaksta site, see screen shots). Once I turn Jaksta off, I am immediately allowed access to internet (via Safari without a restart & without having to Quit Jaksta).
The error messages shown are incorrect; the Jaksta site I go to is "https://jaksta.com", a secure address. I am able to download music from YouTube when Jaksta app is open but turned "off" by pasting the URL in the Enter Audio URL box & clicking "Get", but this is inconvenient & takes several times longer (almost the full length of the ong) to finish. Thanks for your help.
HI Gert,
Please create and send us a clean log file by following the instructions found here: https://www.jaksta.com/support/mac/technical/jaksta-media-recorder/how-to-generate-a-clean-log-file-6000009509
Regards
Liam
Jaksta Support
Support Migration
Tried uninstalling the old version with AppZapper and installed the beta-version after restarting my MacBook Pro. Nothing helps. No youtube clip allows to be downloaded and gives an error. Jaksta Media Recorder has become totally useless. The message I get you see in the attachment.
It's so annoying.
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Author: Gert Schreuder
Created At: 2022-01-31T15:12:19+08:00
Updated At: 2022-01-31T15:12:19+08:00
Views: 113
Votes: 0
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