Jaksta Media Recorder for Windows Start a new topic
Jaksta Media Recorder for Windows Not Working with thv11
I’m pretty sure I’ve done it with auto on first but I’ll try it again in the morning.
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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I hope you can open this, the video was a big file so it sent as a google drive link, but the video shows I have AUTO on first, then I loaded the page that has the video on it, and still nothing.
https://drive.google.com/a/cps.k12.ar.us/file/d/1ON4e0tfwW2tiITaozkeeyz0qPQqyFuIZ/view?usp=drive_web
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Downloads fine here still.
Please turn on debug and provide those logs, ensuring AUTO is on before visiting the page and playing the video. Try a video you have never played to ensure its not cached. Also please let me know if you have a vpn or proxy server that you are going through and if so what ports it is on.
Screen shot below shows the small ad at the start being captured and then the video.
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Author: CRS
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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How do I turn on debug?
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Author: CRS
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Here is the log -- also, beginning tomorrow (Friday, June 8) I will be unavailable for a week, so I will reply and reach back out when I get back.
I forgot to also mention I'm not going through a vpn or proxy server. I asked our technology dept. and I'm just using google chrome.
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Your logs dont show any internet traffic on "Intel(R) 82578DM Gigabit Network Connection", for the minute and a half you had debug on for.
Are you sure you are following the instructions correctly to collect the debug logs? Debug needs to be on before you open the page hosting the video in your browser.
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Author: CRS
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Yes I'm sure, I will try to make a video next week when I'm back so you can see.
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Hello,
I'm sorry I'm just getting back to you. I've been out of the country and busy with back to school stuff.
I hope you can see this -- it's a google drive link.
I turned on the debug -- auto -- then played the video and still nothing. Here are the debug logs. I'm at a loss for what to do, it's been about two month or so and I still can't get it to work.
https://drive.google.com/a/cps.k12.ar.us/file/d/1QDlB_ATT9UX-B9xiBgdIpKs7nmOjL-Ld/view?usp=drive_web
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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I also tried Firefox which did at one time work and now it doesn't as well.
I prefer Chrome.
https://drive.google.com/a/cps.k12.ar.us/file/d/1th-IsaScZzyy6ztz6TV-qAoV_Qx06QHK/view?usp=drive_web
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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Support Migration
Hi,
I just purchased the Jaksta Media Recorder for Windows and I keep getting errors. What am I doing wrong? I know the links work because my co-worker tested it on his MAC and it works fine. Why is it not working on Windows?
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Author: Liz Massey
Created At: 2018-03-10T05:41:27+08:00
Updated At: 2018-09-19T21:06:36+08:00
Views: 164
Votes: 0
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