I'm having issues downloading and installing Jaskta Mac v2 on OS Ventura 3.2. I updated my OS and now nothing is working. I can't even install it on my Mac or Macbook Pro. Installation fails when I try to use the current or previous version of Jaksta Media Recorder or even Jaksta Deluxe. I thought uninstalling it and then reinstalling it would work and it doesn't. Before I tried removing and reinstalling Jaksta Deluxe for Mac, I would always get the update to 2022.3.13.0 of Jaksta Media Recorder - Download here and it gives me a .exe file for Windows. The same thing happens when I go to your site. I've contacted Support numerous times without any response since February 2023. I'm hoping someone from Support responds, please. Thank you
Support Migration
Currently running version 3.0.2 (309) and it stopped being able to record either by detection or buy copy/pasting links after the OS upgrade.
Also, why do we need to come here so someone can post a beta that fixes problems instead of just updating the main site which still has version 2.2.5 for sale from 2018? I have to assume at this point, that version isn't going to work for many people and it seems weird that we have to comb through support forum posts to try finding versions that work, don't you think?
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Author: Just Me
Created At: 2022-10-25T22:07:46+08:00
Updated At: 2023-04-11T04:01:42+08:00
Views: 116
Votes: 3
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