Hi Winston,
Apologies for the delayed response.
I believe this scenario is more related to the caching in the browser and how it registers with Jaksta. Try opening the video in a private/incognito window and see if Jaksta picks it up then.
Alternatively you can also try different browsers and see if that helps, as results can often vary between browsers.
Regards
Liam
Jaksta Support
By clearing the browser cache, it let me re-download the same video again. Thank you for your help
Best regards,
Winston
Support Migration
How to re-download video on the same link. It seems like once you download a video, Jaksta Media Recorder won't allow you to download the same video again from the same link. Is it a way to force download the same video? (I already delete all the files in the converted directory). Thanks.
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Author: Winston11.wong
Created At: 2022-06-22T06:05:31+08:00
Updated At: 2022-08-10T09:13:30+08:00
Views: 4
Votes: 0
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