Hi Bryan,
I would start by suggesting you do a basic reinstall - uninstall (delete from Application), reboot, reinstall.
If the problem continues can you confirm that the download fails even with a basic YouTube video? That is usually a good baseline test to determine if there is an issue.
Regards
Liam
Jaksta Support
Support Migration
Hi,
I used to use your product with fine results. I upgraded to the pay version and can not download any video I have it turned on and I am on the default setting. I open a video and nothing happens. Please help
Bryan
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Author: Platoautocrosser
Created At: 2020-04-09T09:30:00+08:00
Updated At: 2020-04-09T09:30:00+08:00
Views: 13
Votes: 0
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