Hi Leo,
After reviewing the log file I think that your issue is that the destination folder (and path) that you have set for the downloads is incorrect. This means that Jaksta is unable to determine where to send the downloads, so it ends up failing.
At the moment it is set to: /documents/downloads jaksta. The problem is that it is missing the rest of the file path, which is generally something along the lines of: Users/Leo/documents/downloads jaksta. It's either that or the 'downloads jaksta' folder does not exist and so it can't find it and ends up with the same problem.
You can amend it by opening Jaksta and going to Preferences > Downloads and then click the Change button and set a new path and destination. You can start off by setting the path to somewhere easy and obvious (such as the Desktop) and then run some tests and make sure it's resolved. Make sure to only use standard YouTube videos for tests, as any other sites may have their own download issues and that will skew the results and complicate things further.
Once it is all working you can update the folder path to whatever you like and you should be all set.
Regards
Liam
Jaksta Support
thanks - issue solved .
next : something strange happening now ie : when I convert a YouTube file as mp3(Jaksta setting) I can find it back in media (Finder -iMac) Jaksta converter as mp4 .Although Jaksta tells me it is sent to iTunes(I am on "music" - Catalina) it does not show in "added" in music (guess is related to mp4 and mp3 issue)- work around I found : go to Jaksta downloads - there it is mp3 - I drag this into playlists(added) - ans it appears in muis in the existing playlist(s)-
is there a simpel way ? something to create in the Jaksta Preferences ?
thanks for your help
cheers
leo hj
surprise : I did not change anything and mp3's are now in "recently added" in music - so all good now -I can proces from here as in the past (before Catalina)-thanks
cheers
leo hj
Support Migration
since I updated my OS the Jaksta does not functioneert anymore - I try to concert music video from YouTube - message from Jaksta"cannot open"
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Author: Leo.wouters47
Created At: 2019-11-20T19:11:52+08:00
Updated At: 2020-01-14T15:33:33+08:00
Views: 49
Votes: 0
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