Hi John,
We have a new beta that you can try, and then if the problem continues we can investigate further. You can get the installer for the beta here - https://download.shedworx.com/jaksta/beta/2.2.5_287/JakstaMediaRecorder.pkg
If the beta does not resolve the issue then can you please supply us with some more information? Screenshots of any errors as well as a URL to a problem video for testing would be good. Any other details you can provide would also be helpful.
Regards
Liam
Jaksta Support
Support Migration
File is downloaded in m2ts format. No execute the convert process
--- Import ---
Author: John Yauyo
Created At: 2019-10-12T15:23:20+08:00
Updated At: 2019-10-12T15:23:20+08:00
Views: 17
Votes: 0
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