Jaksta

Here the Logs

Yes its very strange - your logs show outofmemory errors even when trying to do things like write settings.  See further up for some examples I posted.  You can look in the logs yourself - they are just text files and can be opened in notepad.

Let me know which version is working for you so we can see what might have changed and so we can test it with your extension.  Also always make sure your using the latest version when sending logs.  JMR was updated yesterday, if you don't have update notifications on, but nothing was changed in RTMP recording, but there were some improvements to logging speed.

That said on 8G testing machines with windows 10 here, we can RTMP record chaturbate for hours and hours.  As the cam opens and closes so are new captures opened and closed. So its very perplexing.

Hi,

the Problem still exists :(

It appears with the Proxy and without the Proxy. But only when you have an "unstable" Cam, so the connection gets lost an comes again sometimes.

what I also noticed is, the a cam goes offline, jmr sometimes open an new record stream without recording, when the cam now comes back online jmr will not record the stream.

Its been 4 months since your last correspondence so please ensure:

1. your using the latest version, 

2. provide a description of the problem your experiencing, 

3. debug logs of when the problems happens

4. urls of these unstable cams

Thanks

1. your using the latest version, 

YES i am using Version 6.0.1.54

2. provide a description of the problem your experiencing,

The same as 4 Months ago. JMR hangs and can not be closed i must kill it in Task Manager

3. debug logs of when the problems happens

I can not reproduce the problem. It appears sporadically and i can´t always enable the Debug Mode.

4. urls of these unstable cams

The Cams are not ever unstable. It's enough when the Model goes on and offline a few times in a row.

Here are we logs

You mentioned the cams were "unstable" in your 8.25pm post.

Your logs don't show anything out of the ordinary - a recording from chaturbate for around 15:47 (21.9MB) before they were collected.  No memory errors like you were getting before.   Did it hang and you had to kill JMR whilst these logs were being collected? 

I've tested here again and it doesn't show anything but what would be expected with stable memory usage over the recording period and no hanging.

I swapped models a couple of times to try to replicate a model going off/on line.  All this occurs with out issue.

The only Thing that i can say is. I have the same Issue on 2 Computers with different RAM Konfiguration and Size. So I don´t think that this is a RAM Problem.

Probably a different taste in models ;)

Did it hang and you had to kill JMR whilst the logs you provided were being collected as they don't show anything out of the ordinary?

Switch debug on and leave it on until it happens:

1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.

2. Open it in notepad or your fav text editor.

3. Change

 <level value="ERROR" />

to

<level value="INFO" />

3. Save and copy it back over the original

Debug mode will always be on now.

When the hang happens zip up C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach it here.

Can you get me some more info as only 5 debug logs were in the zip file:

1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.

2. Open it in notepad or your fav text editor. 

3. Change 

 <param name="MaxSizeRollBackups" value="5" />

to 

<param name="MaxSizeRollBackups" value="20" />

3. Save and copy it back over the original 

This change, plus the change you made to this file before so debug mode is always on, should ensure alot more data for us to look at. 

After the hang happens - zip up *all* log files in C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach here.

Could you also please provide a zipped up copy of C:\Users\<your user>\AppData\Local\Jaksta_Technologies_Pty_L

Could you also please provide a system info dump after the hang happens:

1. Ctrl-R to bring up the Run dialog

2. Enter msinfo32.exe and click OK to start the System Information widget

3. File > Export to save the system info

Attach it here.

Thanks for your patience.

Your logs show from 2016-11-12 22:41:26 to 2016-11-12 22:42:28 and show three recordings currently in progress:

1. from 00:03:10 to 00:03:37 

2. from 00:02:55 to 00:03:19

3. from 00:02:29 to 00:02:56

No errors etc. 

Are these logs from a hang?  

Definitely yes

I can close the GUI but the jmrp.exe process is still running and i must kill them in the Task Manager.

And it only appears on chaturbate and not on cam4

Getting to it later today. Thanks for your patience.

When doing the above can you try this one please?

http://downloads.jaksta.com/release/jak6/JMR6/6.0.1.59/JMR6-6.0.1.59.exe