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Jaksta Media recorder hangs after open a new Stream

Sometimes i have the Problem then i open a new Stream The Media Recorder completely hangs.


And to close and restart the Program will not resolve this Problem. I must close the Program and then i must kill the jrmp.exe Process in Task Manager after that ist works till it hangs again :(


I have the Problem on 2 Computers (Win7 64bit 8G Ram)

I have tried to make Debug Logs but i can not say if it works




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Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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Here are the Logs with the New Version 6.0.1.26




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Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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I cant replicate that here.  In the next release Ill put some more debug in to get more details about what is happening.  Ill let you know when its available early next week.




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Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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After one Week i can say it only occurs on chaturbate.


So can i hope to get an solution for it?




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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Here is another Log after i had this Problem.




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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I capturing chaturbate and/or cam4.


Yes the Problem occurs at both ndis and winpcap


The pc has 24GB of RAM and the usage ist between 4-5GB.

The Pagefile is set to max 1024MB can this be the Problem?




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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Your getting an "Out of memory exception" thrown when trying to allocate memory for data packets received, which is quite strange as the logs say there are only 3 packets in the queue.


What website is this you are capturing from?


Does it happen when you use winpcap instead of the Network (ndis) monitor?


Whats happening with the memory usage on your machine before this happens?






--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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I hope that worked




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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You have checked on "Include network trace in debug logs".  


This includes a huge amount of data in the debug logs and is not intended for debugging what you are experiencing and should only be used when we ask for it - its off by default.  Infact it alone will be causing hanging of the UI as entire network packets are dumped to log files.


Please provide details of the site you are capturing from when this happens and normal debug logs (switch off Include network trace in debug logs).


This is how to use debug mode:  https://support.jaksta.com/discussions/topics/6000009063


Thanks




--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
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