Support | Jaksta is not working all the sudden

Jaksta is not working all the sudden

started a topic 12 months ago

Hi,

Jaksta on my MAC OS (BIG SUR) stops working. I have reinstalled it and have the current version (2.2.5) on the computer. I'm using Safari.

Please help. Thanks.

John

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Author: dung nguyen
Created At: 2021-10-21T00:45:58+08:00
Updated At: 2021-10-21T00:45:58+08:00
Views: 18
Votes: 0
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1 Comment

said 12 months ago

Hi John,

Can you please elaborate and provide more details as to how specifically it has 'stopped working'? Is it crashing or freezing? Do the downloads fail?

And have you tried doing a basic reinstall?: uninstall (delete from Applications), reboot, reinstall.

Also make a point to try using different browsers if it is a capture issue. Results can vary between browsers.

Regards

Liam

Jaksta Support

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Author: Liam
Created At: 2021-10-21T00:45:58+08:00
Updated At: 2021-10-21T00:45:58+08:00
Views: 18
Votes: 0
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