Jaksta

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Author: leonid
Created At: 2019-11-12T13:42:47+08:00
Updated At: 2019-11-12T13:42:47+08:00
Views: 73
Votes: 0
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Author: leonid
Created At: 2019-11-12T13:42:47+08:00
Updated At: 2019-11-12T13:42:47+08:00
Views: 73
Votes: 0
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Hi Leo,

No updates at this time.

Chaturbate is on our development list to investigate and potential develop a fix for. Unfortunately I can give no ETA on when that might be as we have other high priority items on our to-do list.

If you would like to help us with our investigation you can generate a clean log file from a test with Chaturbate.

To get a clean log, you will need to do the following:

- Open Jaksta Media Recorder

- Go to Preferences > General > Find Log File

- Close JMR but keep the Finder window with the log file open

- Delete the log file and still keep the Finder window open

- Reopen JMR (this will generate a new log file)

- Run one test on the problem site/stream

- Close JMR once it fails and/or the error is reproduced

- Go back to the Finder window with the new log file and attach it here (don't copy and paste the code in it - send the file itself)

Regards

Liam

Jaksta Support

--- Import ---
Author: Liam
Created At: 2019-11-12T13:42:47+08:00
Updated At: 2019-11-12T13:42:47+08:00
Views: 73
Votes: 0
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--- Import ---
Author: leonid
Created At: 2019-11-12T13:42:47+08:00
Updated At: 2019-11-12T13:42:47+08:00
Views: 73
Votes: 0
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