Login  Sign up

Jaksta FAQ:Windows 10 - DVR recordings are blank/black videos Modified on: 2023-04-28 01:07:16 -0400

Jaksta License holders:

Version fixes this issue

Download here:  https://www.jaksta.com/download/windows/jaksta-media-recorder 

Applian license holders:

Please go to https://applian.com/downloads 


We are aware the DVR recording functionality for Jaksta Media Recorder for Windows is not working with the Microsoft Windows 10 1089 (October 2018) update and are actively working on a work around.

The 1089 rollout has been plagued with issues that have affected all sorts of hardware and software.  Unfortunately our DVR functionality has also been affected.  You can read more here.




Temporary solution:

If you have upgraded to Windows 10 1089, then either rollback to 1083 or use a VirtualMachine.  

Free virtual machines are available here:  https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/ 

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?