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Apparent memory leak issue in recent builds ...

JMR build:  2022.2.6.0


JMR behavior has become unstable in recent builds.  Have done full uninstall and re-install, and problem persists.  UI becomes unresponsive or broken (e.g., need to mouseover to see UI refresh, buttons don't have text, thumbnail of images show a big red X in the bottom left corner in home display, etc.).  


JMR was stable, and it no longer is.




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Author: w73ad2e8vias
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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Please provide details on what you are capturing, monitoring when this occurs and debug logs if possible https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 




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Author: CRS
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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Additional info ... now seeing this old issue back, when exporting monitors to a file.  We hadn't seen these types of issues in a while ...




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Author: w73ad2e8vias
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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I'm having a similar issue with the latest build.  Monitors stop downloading and Jaksta becomes unresponsive.




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Author: Col Avsman
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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NPOI is to do with the Excel export which is new in 2022.


Please provide debug logs and msinfo dump as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 showing the error.




--- Import ---
Author: CRS
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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