Jaksta

Hey - welcome back.  

As per your last post in march about your monitors being deleted, I explained that if your roaming profile is deleted then the cache that stores the monitors will be deleted.

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/occassional-issues-whilst-downloading-from-chaturbate-6000060387 

You can also export and import monitors from the Monitor tab, so if you or something else is removing those files from your roaming profile then you can import them back.

As for the queuing issue please provide debug logs as per the following link that shows the issue and I can tell you what is happening

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 

I have no idea as that is your computer.  That is something you will need to work out.

You can enable or disable any individual monitor as shown in the image.

Will provide analysis of your logs tomorrow.

Here is a analysis of your log files showing the difference between when when something was queued and when it was switched to in progress.  The time differences are negligible.

Please provide debug logs that show your queuing issue.

Whats with the attitude mate?  Stop it.

The table shows the queued time and then when its status is changing to Inprogress. For example  download item 9 was queued at  2020-06-27 19:43:41,167 went inprogress at  2020-06-27 19:43:41,168 

Live stream Monitor checks and downloads are queued based on  Concurrent Downloads and Max Concurrent Checks settings.  Queues are used so people don't kill the app by flooding it with requests and can have some control over its performance.  

You have max concurrent downloads set at 50 (not unlimited) and Max concurrent monitor checks set at its default value of 5 by the looks of it.

Settings > Internet Downloads > Concurrent Downloads

Settings > Advanced > Monitor > Max Concurrent Checks

no probs.  I fully understand frustration but if we just follow the forum rules it makes things much easier for everyone.   https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/welcome-to-the-new-forums-6000009067 

Ill keep trying to answer your questions and get to the bottom of any issues you are having.

As for the live monitors deleting,  there is no way I can see that the app can do that as the code just does not exist to delete all monitors except via the user interface and then only one at a time.  Even if the monitor file is corrupt, its not deleted and will still exist in your roaming profile but will not be loaded in the UI.

As per the other users post,  if you uninstall/install and select to wipe your library etc then everything is cleared.  That is what that user had done.

As for what else might be deleting the monitors from your roaming profile.  Antivirus, software updates?    

Here is what I suggest to help us get to the bottom of it.

Switch on file deletion auditing on the folder C:\Users\<your user>\AppData\Roaming\Jaksta Media Recorder 7\Monitors

https://www.lepide.com/how-to/track-file-deletions-and-permission-changes-on-file-servers.html 

Switch on Debug mode on start in JMR.  Get Support > Debug mode on start and switch debug on.

When all the monitors disappear.  

1.  Follow  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063  to grab both msinfor32 and JMR debug logs.  The msinfo32 dump will contain the audit events.

2.  Go to  C:\Users\<your user>\AppData\Roaming\Jaksta Media Recorder 7\Monitors  and see if there are any files in there.  If there are then zip them up.

Post everything here.

Please see the last post here:   https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/monitor-entries-keep-disappearing-after-updating-to-jaksta-media-recorder-70100-6000061902 

If you could capture this behaviour that would be great for all of us.