Welcome
Login  Sign up
Support | Technical Support | Jaksta Windows | Jaksta Media Recorder for Windows

Jaksta Media Recorder for Windows Start a new topic

Confusing Error Message

Sir,

I am unable to capture a short music video from Facebook

I get the following Error Message;


"Object reference not set to an instance of an object"


What on earth does this mean, and how can I capture this video I want?


Thanks

David Jefferson




--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


5 CommentsSorted by Oldest First

Please provide debug logs as per  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 




--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


1 debug file attached.

Thanks




--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


Thanks - fill fix shortly.




--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


This is fixed in 7.0.10.0




--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


Thanks a lot for fixing this problem. Great work


--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---


Login or Signup to post a comment
More topics in Jaksta Media Recorder for Windows
See all 1189 topics