Jaksta

This topic isn't actually new - I found this from 2017.  https://www.jaksta.com/support/mac/technical/jaksta-media-recorder/audio-and-video-on-separate-files-6000046234

This is exactly the problem I'm having with livestream https://www.zdf.de/live-tv.  It's relatively new - I last downloaded from this site 3 months ago and everything was ok. But now if I play the livestream in Firefox, then Jaksta (with Auto ON) downloads two files - video with no audio, and audio with no video (see attached screenshot).

So - it seems to be a site problem, the broadcaster has changed its technology somehow and separated audio and video into distinct streams, which Jaksta doesn't know how to merge.

My question is - can this be fixed? I'll be very disappointed if it can't, because that makes Jaksta pretty well useless to me.

I haven't attached logs - if this really is a site problem that you can reproduce at your end, then my logs are irrelevant, aren't they?

Thanks,

Clinton Solon

Please provide debug log files as per

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

ok here are the logs for my latest attempt. Jaksta produced separate audio and video files, audio crashed after 15 min, video continued till I stopped it at 34 min.

Hello CRS, thanks for reply. I tried your suggestion - change HLSD to ffmpeg, but it didn't work, I still got separate files. So I'm keenly awaiting results of your further investigations!

Thanks,

Clinton Solon

Hello again CRS,

I am just writing to see if you have any updates?

Thanks,

Clinton