Since a few weeks I have had problems downloading programs. When the program is downloaded I only hear the sound and see no image. I have not changed anything in the settings.
The file that is downloaded is an MP4 file with sound and without image. Can you help me?
Sincerely,
Paul Hulsbosch
Go to DVR (1) and select DVR browser (2)
Enter the URL of the video, click on play and make it fill the screen. Then click on "REC" at the top right.
Then you get this screen:
Normally you will see a small screen in place of [1] on which you can see what is being recorded. Not now. At check only see black screen. The sound will be recorded.
The "Hardware accelerator" option is off in the settings.
Support Migration
Dear Sir / Madam,
Since a few weeks I have had problems downloading programs. When the program is downloaded I only hear the sound and see no image. I have not changed anything in the settings.
The file that is downloaded is an MP4 file with sound and without image. Can you help me?
Sincerely,
Paul Hulsbosch
Go to DVR (1) and select DVR browser (2)
Enter the URL of the video, click on play and make it fill the screen. Then click on "REC" at the top right.
Then you get this screen:
Normally you will see a small screen in place of [1] on which you can see what is being recorded. Not now. At check only see black screen. The sound will be recorded.
The "Hardware accelerator" option is off in the settings.
File is saved as WMV even though MP4 is set.
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Author: Paul.hulsbosch
Created At: 2020-01-24T08:51:26+08:00
Updated At: 2020-01-24T08:51:26+08:00
Views: 13
Votes: 0
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