Jaksta

Hello,

Have used v5.4 for many years and one day STOPS working.  Most use is with US PBS using Passport Access.  I am using the AUTO setting and resulting file is in ERROR.  I have read the Technical session and still in the dark.  BTW, I can't create an account and have to use Goggle Email.

Thank You,

Henry

Thanks for the clarification with Applian.  It didn't make sense Jaksta is still in business if Jaksta was bought out (by Applian) which was my impression or I was mislead.  Anyway, doesn't matter  NOW except I will stay with Jaksta.

I will get back to you.

Thank You for your patience!

Hello,

I started the log.  I had to change some firewall rules.  I exited and tried again and saved the log.

On Auto the app pickups my Gmail.  Per url nothing.

I really hope this log helps.

Henry

Hello,

Pasting url is working!  It appears problem is firewall although it wasn't blocking only asking for permission.  Changing to allow helped.

Henry

Hello,

I was able to download many videos and save using urls 2 days ago.  Today, I get errors.  All downloads from same USA PBS.

Hello,

I deleted all Jaksta (v 5 and v7) references in my Firewall so I get prompted whenever Jaksta wants to go OUT.

I created another log to download the same video as previous log.  Same result err.or.  Attached is the log

2 days ago, I was able to use the URL method to download and save for several hours  Several days later,  I get error message to use Auto method.  I imaged the C partition when it was working.  I restored that image of C and it doesn't work ... use URL method.  I restored several more recent images of the C partition with same error message.  I have set all Jaksta Firewall permissions to "Allow". 

I am at a lose and am asking for help from ANYONE.

Hello again.  I did attach another LOG to my previous request for HELP!

hello crs,

i didn't have a defective wireless usb adapter after all since the replacement couldn't access the net. i had blocked all internet access.

attached is another log and screen captures of two pbs url downloads. the first is the one provided by me which succeeded.  the second attempted screen capture is my pbs failure.  it bombs almost immediately with the error message suggesting that i try the auto.  i tried the auto method and nothing happened.  previously,  i was able to download the failed pbs episode and many others using the url method.  i can not duplicate using the url method which know worked previously.  can't you provide some advice?

henry