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Jaksta isn't recording Vudu via the DVR

My first attempt to record one of my movies from Vudu, using the "Google Chrome" DVR Browser Type, resulted in audio only - the video was entirely black.

My second attempt, I switched to the "IE ActiveX" DVR Browser Type with "Edge" Browser Emulation and this time it recorded no audio or video - just blackness and silence.

I'm running Windows 10 Pro with a GeForce 1070 and a 2560x1080 screen resolution.

Other than adjusting the DVR Browser type Jaksta is running with all default settings. Please advise!




--- Import ---
Author: Daniel Wesley
Created At: 2018-07-09T19:18:40+08:00
Updated At: 2018-07-10T11:10:13+08:00
Views: 70
Votes: 0
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1 Comment

Could you please provide debug logs showing the DVR recording using Chrome as the DVR Browser Type.


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


Could you also send your login details to support AT jaksta.com and reference this ticket.




--- Import ---
Author: CRS
Created At: 2018-07-09T19:18:40+08:00
Updated At: 2018-07-10T11:10:13+08:00
Views: 70
Votes: 0
--- Import ---


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