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Video downloaded but can not watch




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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What is the url where you downloaded this from so we can have a look?




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Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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That is a stream url (and has expired) not the url of the page hosting the video.  I need the url of the page hosting the video.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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The url of the page hosting the video is www.ricardoalexandre.com.br/portal/login/index.php.




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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Please send login details to support AT jaksta.com and reference this ticket.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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Excuse me, but where do I send the login data? I do not find the way.




--- Import ---
Author: Lucas Bastos
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---


Please send the login details via email to support@jaksta.com and reference this ticket in your email.




--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
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Sorry for the delay and thanks for the login details.  I can capture that site fine here:


image


If you are still having issues then please ensure you are using the lastest JMR and provide debug logs as per:


https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063






--- Import ---
Author: CRS
Created At: 2017-12-24T02:19:57+08:00
Updated At: 2017-12-24T02:19:57+08:00
Views: 71
Votes: 0
--- Import ---


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