Please try and set Settings > DVR > Browser Emulation to IE11.
If that doesnt work please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063
I tried IE 11 mode and no luck, I am uploading the debug logs. It just seems like it doesn't know the DISH Aywhere Slingplayer window is playing video.
Sent you an email asking for login details so we could test. Could you send them to support AT jaksta.com and reference this ticket?
Support Migration
I am unable to record anything from Dshanywhere.com I followed instructions from here: https://www.jaksta.com/best-apps/dishanywhere.com
When the video starts in the DISH Aywhere Slingplayer window and I press record, it shows the status of Connecting in the Digital Video Recorder window.
It acts like is is waiting for the video to start in the browser and not the DISH Aywhere Slingplayer window/app.
Please advise.
Thanks, Fred
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Author: fred smith
Created At: 2017-01-30T06:23:17+08:00
Updated At: 2017-01-30T06:23:17+08:00
Views: 73
Votes: 0
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