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Jaksta FAQ:Windows

"Network Monitor is installed but not loading" message
The Jaksta Network Monitor has not been installed correctly. We have seen this happen when: New network drivers are installed. Universal uninstal...
Fri, 28 Apr, 2023 at 12:51 AM
"Applications configuration has been changed" message
Some one or something has misconfigured the Application audio recording capture method. The actual errors will be displayed in this message. We reco...
Fri, 28 Apr, 2023 at 12:50 AM
"Windows Media Player (WMP) is not installed on this machine" message
Audio recognition (Automatic tagging of music files) requires that WMP is installed. We recommend you download and install Windows Media Player from Mic...
Fri, 28 Apr, 2023 at 12:50 AM
Unable to connect to the internet: 0x800C0005
The software is unable to connect to the internet.  If you are otherwise able to browse the internet, there is likely something on your computer which i...
Fri, 28 Apr, 2023 at 12:49 AM
No mapping between account names and security IDs was done.[0x80070534]
Our products that support scheduling use the Windows Task Scheduler to launch recordings at appropriate times.  This error points to a problem with th...
Fri, 28 Apr, 2023 at 12:49 AM
HTTPS/SSL scanning
The HTTPS/SSL certificate allows for the detection of YouTube (and other sites) over HTTPS connections.  A unique certificate is generated for each inst...
Fri, 28 Apr, 2023 at 12:48 AM
Music tracks not automatically tagging when recording to FLAC format
The default file size for automatic tagging is 9MB.   If you'd like FLAC files to tag, simply change the max tagging limit on the Settings tab > ...
Fri, 28 Apr, 2023 at 12:47 AM
Music files are not automatically tagged?
Verify that the Lookup and tag music option is selected on the Settings tab > Naming Rules tab. Our applications uses a song recognition database to...
Fri, 28 Apr, 2023 at 12:47 AM
No audio captured from "Cam" site
Some "cam" sites stream their videos using non-standard audio and visual combinations.   In particular the SPEEX audio codec. Consequentially,...
Fri, 28 Apr, 2023 at 12:46 AM
Using a VPN
Not all VPN and proxy services work with Jaksta Media Recorder's internet monitoring.  VPN services known to work are Cienen, BlackVPN, StrongVPN, a...
Fri, 28 Apr, 2023 at 12:46 AM