Jaksta Screen Recorder for Mac Start a new topic
Error code Jaksta Screen Recorder
6 CommentsSorted by Oldest First
Hi Baljit,
Try the following:
- Open System Preferences and got to Security & Privacy > Privacy
- Unlock the padlock in the bottom corner and enter your Mac password
- Go down to the 'Screen Recording' category
- Untick the checkbox for Jaksta Screen Recorder and then retick it
- If it is already unticked when you first look at it then just tick it ON
- Go down to the 'Microphone' category
- Untick the checkbox for Jaksta Screen Recorder and then retick it
- If it is already unticked when you first look at it then just tick it ON
- Lock the padlock to confirm the changes
Let me know if you continue to have problems.
Regards
Liam
Jaksta Support
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Author: Liam
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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Dear Liam, this seems to have worked! Many thanks for your kind help. All the best, Bal
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Author: Baljit Kalsi
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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Author: Baljit Kalsi
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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i am having the same problem as Baljit had. i went to privacy and unchecked and rechecked the jaksta screen recorder and the microphone. however, my problem continues.
thank you,
john
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Author: john mcguirk
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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Hi John,
I would suggest trying to do a basic reinstall - uninstall, reboot, reinstall.
Also make a point to perform the padlock unlock/lock process in the instructions listed above.
Regards
Liam
Jaksta Support
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Author: Liam
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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how do i actually uninstall, reboot and reinstall
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Author: john mcguirk
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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Hi John,
Here is the process:
- Delete (uninistall) Jaksta Screen Recorder from your Applications folder
- Reboot the Mac
- Reinstall Jaksta Screen Recorder after downloading the installer from our site: https://www.jaksta.com/download/mac/jaksta-screen-recorder
Regards
Liam
Jaksta Support
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Author: Liam
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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Support Migration
I keep getting this error message since upgrading my OS to Big Sur
What can I do?
Thanks
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Author: Baljit Kalsi
Created At: 2020-11-26T04:47:07+08:00
Updated At: 2020-11-26T04:47:07+08:00
Views: 28
Votes: 0
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