Welcome
Login  Sign up

Jaksta Media recorder hangs after open a new Stream

Sometimes i have the Problem then i open a new Stream The Media Recorder completely hangs.


And to close and restart the Program will not resolve this Problem. I must close the Program and then i must kill the jrmp.exe Process in Task Manager after that ist works till it hangs again :(


I have the Problem on 2 Computers (Win7 64bit 8G Ram)

I have tried to make Debug Logs but i can not say if it works




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---



You have checked on "Include network trace in debug logs".  


This includes a huge amount of data in the debug logs and is not intended for debugging what you are experiencing and should only be used when we ask for it - its off by default.  Infact it alone will be causing hanging of the UI as entire network packets are dumped to log files.


Please provide details of the site you are capturing from when this happens and normal debug logs (switch off Include network trace in debug logs).


This is how to use debug mode:  https://support.jaksta.com/discussions/topics/6000009063


Thanks




--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


I hope that worked




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Your getting an "Out of memory exception" thrown when trying to allocate memory for data packets received, which is quite strange as the logs say there are only 3 packets in the queue.


What website is this you are capturing from?


Does it happen when you use winpcap instead of the Network (ndis) monitor?


Whats happening with the memory usage on your machine before this happens?






--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


I capturing chaturbate and/or cam4.


Yes the Problem occurs at both ndis and winpcap


The pc has 24GB of RAM and the usage ist between 4-5GB.

The Pagefile is set to max 1024MB can this be the Problem?




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Here is another Log after i had this Problem.




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


After one Week i can say it only occurs on chaturbate.


So can i hope to get an solution for it?




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


I cant replicate that here.  In the next release Ill put some more debug in to get more details about what is happening.  Ill let you know when its available early next week.




--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Here are the Logs with the New Version 6.0.1.26




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Your logs show lots of memory errors when attempting to write to the logs and then a few seconds later a fatal memory error


System.Configuration.ConfigurationErrorsException:An error occurred loading a configuration file: Exception of type 'System.OutOfMemoryException' was thrown. (C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config\machine.config)

   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)

   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)

   at System.Configuration.Configuration..ctor(String locationSubPath, Type typeConfigHost, Object[] hostInitConfigurationParams)

   at System.Configuration.Internal.InternalConfigConfigurationFactory.System.Configuration.Internal.IInternalConfigConfigurationFactory.Create(Type typeConfigHost, Object[] hostInitConfigurationParams)

   at System.Configuration.ClientSettingsStore.ClientSettingsConfigurationHost.OpenExeConfiguration(ConfigurationUserLevel userLevel)

   at System.Configuration.ClientSettingsStore.WriteSettings(String sectionName, Boolean isRoaming, IDictionary newSettings)

   at System.Configuration.LocalFileSettingsProvider.SetPropertyValues(SettingsContext context, SettingsPropertyValueCollection values)

   at System.Configuration.SettingsBase.SaveCore()

   at System.Configuration.SettingsBase.Save()

   at System.Configuration.ApplicationSettingsBase.Save()

   at ed.Dispose()


You have 24GB of RAM and a 1024MB page file?  Windows 7 has a minimum of 1xRAM for a page file according to this:  https://support.microsoft.com/en-au/kb/2860880.  Why not let windows manage the page file size for you.  That is the default setting.


Ill do a memory analysis of RTMP recording again and see if I can see anything, but in the mean time I suggest you use the Page Extraction Capture method for chaturbate.


Enter the url of the page hosting the broadcast into the field "Enter (or Drag and Drop) the url of a video page to download" and click the down arrow or press enter.  You can also setup a live stream monitor if you dont want to miss a broadcast.  You can also configure Auto detect mode to do a page extraction instead of recording via Settings > Internet Downloads > Advanced > Page.








--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


After i had disabled the Video Page Extractor the Error no longer appears.


So i think there is a Problem with this and chaturbate.




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


No problems with chaturbate and the monitor.  Is detected and downloads fine.  


What quality are you downloading and please post your debug log files. 




--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


The statement that it was working without the monitor unfortunately too early.

The error appears also with disabled Page Extractor (logs enclosed)


I think on CB you only have the Quality that the Sender is transmitting.?


The Settings "Preferred Download Quality" and "Preferred Download Format" are set to Prompt




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Your logs are not in debug mode so no issue is shown.


It does look like you are using Auto mode.  As mentioned to you before there is no need to use Auto mode for CB.  Just enter the page url.


The quality from CB depends on the cam.




--- Import ---
Author: CRS
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


So i have tested it and entered the page url but that wont work!


Next thing... with older versions of jmr the auto mode has worked without any Problem on chaturbate




--- Import ---
Author: LibertyX
Created At: 2016-04-24T23:33:30+08:00
Updated At: 2016-04-24T23:33:30+08:00
Views: 321
Votes: 0
--- Import ---


Login or Signup to post a comment